Non-emergency situations

• When a crime has already been committed and no suspects are present (e.g., theft from vehicle or home, vandalism, fraud)

• Suspicious activity or circumstance or less serious nuisance behavior  

• When you want follow-up information on a report you have previously made (Have your police file number available).

Review the items on the incident checklist to assist you in answering questions

To report:

• a non-emergency, contact your local RCMP detachment or the police force in your area. The Online Crime Reporting tool is also available to report crimes that meet certain criteria.

• anonymous tips:

  • call 1-800-222-TIPS(8477) or

  • submit a tip online

• a fraud/scam:

  • visit the Canadian Anti-Fraud Centre

• online sexual exploitation of children:

  • visit Cybertip.ca

• a sexual assault:

  • choose which services are best for you and when to engage them

• terrorism, criminal extremism or suspicious activities which could pose a threat to national safety and security:

• visit the National Security Information Network

• a death:

• read the circumstances when natural deaths must be reported to the police

Emergency situations  

• When someone's life is in danger or there is an immediate threat
  

• When a crime is in progress
  (e.g., a break and enter, assault, robbery, spousal dispute, etc)
  

• When a serious crime has just occurred and the suspect may not be far or may return
  

• When there is a good chance of arresting a suspect or preventing the development of a serious crime 

When making a 9-1-1 call

• Remain calm and stay on the phone until you are told to hang up

• Briefly state the reason for the call ( e.g., "I want to report a break and enter in progress")

• Let the operator control the conversation. The questions are important to assist the officers who are attending.
  

  Be prepared to answer the following questions:
  

  • location of the emergency - include street name and building number. If you live in a gated complex, give your intercom code
  • personal information - name, date of birth, address and phone number. Date of birth helps police to differentiate between people with the same name and assists in combating identity theft

Review the items on the incident checklist to assist you in answering questions